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2023 media releases
16 March 2023
Australia's most expensive health insurance policies to avoid: CHOICE
Switching to a better deal could save you hundreds.
9 March 2023
CHOICE testing reveals the tastiest hot cross buns
Woolworths Traditional Fruit Hot Cross Buns receive first place.
7 March 2023
"No longer cooking with gas": Making the change to induction cooktops
CHOICE experts share their tips.
1 March 2023
CHOICE reveals the best and worst dishwashing liquids
Coles takes out first place while one Morning Fresh product performs the same as plain water.
22 February 2023
CHOICE reviews packaging sustainability of over 30 products
Packaging materials from brands such as Breville, Phillips and Dyson put to the test.
7 February 2023
CHOICE reveals the best and worst multipurpose cleaners
Bosistos, Citro Clean and Nifti tie for first place, others perform no better than water.
31 January 2023
CHOICE shares tips to combat rising grocery bills with unit pricing.
Previous media releases
19 December 2022
CHOICE reveals what Boxing Day shoppers are planning to buy in this year's sales
Plus, our expert tips on making the most of the discounts.
6 December 2022
Coles takes top spot in Christmas pudding test: CHOICE
We taste test 18 puddings from Aldi, Coles, Woolworths and more.
29 November 2022
How are Australians spending money this Christmas? CHOICE releases nationally representative data
Plus, our top tips for cutting costs this festive season.
23 November 2022
Harvey Norman, JB Hi-Fi and The Good Guys push poor value extended warranties onto customers
CHOICE reveals 7 in 10 stores surveyed misled consumers on their rights.
3 November 2022
"Profiting from people's concerns": CHOICE Shonkys
VetPay earns a Shonky Award for enticing pet owners into unaffordable debt.
3 November 2022
A "self-cooking" smart pot that doesn't actually cook: CHOICE Shonkys
"All the gear, no idea," says CHOICE kitchen expert.
3 November 2022
Veggies hidden so well we could barely find them: CHOICE Shonkys
Steggles Chicken Nuggets 'boosted with veggies' leave a lot be desired.
3 November 2022
Flowers that don't deliver: CHOICE Shonkys
Bloomex receives withering reviews.
3 November 2022
The Spirit of Disappointment: CHOICE Shonkys
Qantas lets down customers again and again.
3 November 2022
Plus, a self-cooking pot that doesn't actually cook and "veggie boosted" nuggets with barely any vegetables to be found.
5 October 2022
CHOICE reveals how much you can save by downgrading your health insurance
Tips on saving money while ensuring you still have the right cover for your needs.
27 September 2022
Rein facial recognition: CHOICE endorses groundbreaking facial recognition law proposal
3 in 4 Australians agree regulation needed to prevent harms caused by facial recognition in retail settings.
8 September 2022
CHOICE responds to introduction of the Financial Sector Reform Bill 2022
Quotes attributable to CEO Alan Kirkland.
8 September 2022
6 of 11 portable cots fail latest safety testing: CHOICE
CHOICE testing finds portable cots from Kmart, Phil & Teds, Target and Baby Bunting pose safety risks for babies.
1 September 2022
CHOICE lab reveals best and worst dishwasher detergents for your home
Finish takes out top honours with Coles in last place.
29 August 2022
A major step backwards in consumer financial protection
Consumer groups response to the Quality of Advice Review's proposal to dismantle core consumer protections.
24 August 2022
Almost two in three Australians concerned about cost of home insurance: CHOICE
Frequent extreme weather events continue to increase insurance prices.
11 August 2022
CHOICE reveals five things you can do now to save money later.
3 August 2022
"Welcome step towards justice for Youpla policyholders"
First Nations advocates, Elders and clients meet at Parliament House in support of an enduring solution for people affected by Youpla collapse.
25 July 2022
CHOICE response to Kmart and Bunnings pausing use of facial recognition technology.
25 July 2022
Don't want your faceprint captured? CHOICE reveals where you can shop
Woolworths, Coles, Aldi and other major retailers confirm they don't use facial recognition technology in stores.
14 July 2022
New data reveals the local communities hit hardest by predatory insurer as calls grow for urgent Federal Government action.
12 July 2022
CHOICE welcomes OAIC investigation into use of controversial facial recognition technology
Consumer group responds to Office of the Australian Information Commissioner's investigation, calls on Kmart and Bunnings to pause use.
30 June 2022
Six heaters fail safety tests: CHOICE
Our experts explain which electric heaters to avoid this winter.
29 June 2022
"An important first step": CHOICE welcomes The Good Guys decision on facial recognition technology
Consumer group responds to The Good Guys pausing the use of controversial technology, calls on Kmart and Bunnings to do the same.
23 June 2022
5 ways to get better sleep: CHOICE
Our experts reveal how to get your bedroom just right.
17 June 2022
Five most popular products in the end of financial year sales revealed: CHOICE
Expert money saving tips on the most researched EOFY sales products from CHOICE.
15 June 2022
More than three in four Australians unaware businesses are capturing their faceprint
31 May 2022
"Volatile, complex and high-risk": CHOICE calls for stronger crypto consumer protections
New research shows 1 in 9 consumers have bought cryptocurrency in past 12 months, as CHOICE calls for urgent reform.
25 May 2022
The cheapest ways to keep your home warm this winter
CHOICE experts share their tips and tricks to save money on your power bill.
24 May 2022
CHOICE's top tips to make your dishwasher last longer
Our experts explain how to get the most out of this popular appliance.
17 May 2022
"The timeshare industry is now on notice": CHOICE on Federal Court timeshare decision
Quotes attributable to CHOICE CEO Alan Kirkland.
10 May 2022
New consumer data reveals 83% of Australians are concerned about the cost of food and groceries
CHOICE experts share their smart strategies to reduce cost of living pressures.
27 April 2022
Youpla collapse to fuel 'trauma and intergenerational debt' for Indigenous families across Australia
Community coalition led by First Nations groups calls for urgent government action by incoming Treasurer.
12 April 2022
Qantas's flight credits policy is unfair and unworkable: CHOICE
Consumer frustrations mount as travel begins again.
6 April 2022
Car dealers using buy now pay later schemes to avoid safe lending laws
Consumer groups continue to call for stronger regulation of buy now, pay later industry.
22 March 2022
Why is Airbnb banning people? CHOICE calls out accommodation service for lack of transparency
Airbnb's secretive algorithm highlights need for stronger consumer protections.
18 March 2022
How to delay a price increase to your health insurance premium
CHOICE warns people to check with their health funds before pre-paying their health insurance premium.
17 March 2022
Global alliance calls for regulation of harmful buy now, pay later industry
Consumer groups from nine countries call for urgent action on buy now, pay later (BNPL) credit providers.
14 March 2022
CHOICE testing reveals which hot cross buns score best
Woolworths traditional hot cross buns receive top marks.
8 March 2022
Punish companies when they fail to give a repair, replacement or refund: Consumer groups
Fining businesses that don't comply with the law will make it easier for consumers to fix faulty goods and services.
7 March 2022
More than 1 in 5 flight credit holders have been unable to use vouchers
CHOICE calls for urgent travel industry reform.
24 February 2022
CHOICE testing reveals best and worst surface cleaners
Most floor cleaners still perform no better than water.
15 February 2022
CHOICE on banking royal commission reforms
CHOICE's response to the Senate Economics Reference Committee's report on the compensation scheme of last resort (CSLR) and Financial Accountability Regime (FAR).
14 February 2022
A not so happy Valentine's Day: Over 7000 Australians call on Tinder to dump discriminatory pricing
CHOICE delivers open "love letter" to Tinder Australia.
9 February 2022
New research finds Tinder Plus price discrimination is a worldwide issue
CHOICE releases open "love letter" asking Tinder Australia to stop unethical data use.
4 February 2022
"Sterling Group victims deserve compensation"
CHOICE's response to the Senate Economics Reference Committee's report into the Sterling Group.
28 January 2022
Average Australian must consent to 467,000 words worth of privacy policies: CHOICE
CHOICE calls for Privacy Act reform to make businesses responsible for using data safely and fairly.
6 January 2022
How to save more than $4000 in 2022: CHOICE
Our experts share their best money-saving hacks.
22 December 2021
Young Australians more confident asking for refund, replacement or repair
Plus CHOICE's top tips on exercising your consumer rights this Boxing Day and beyond.
21 December 2021
Recent survey finds 90% of Australians have signed up to loyalty programs.
20 December 2021
Don't rely on Black Friday sales for the best bargain: CHOICE
CHOICE finds some Chemist Warehouse products more expensive during Black Friday sales.
11 December 2021
CHOICE welcomes new funeral price transparency requirements in Queensland
Queensland government announces new regulation applying to funeral directors.
9 December 2021
CHOICE testing reveals which Christmas shortbread is best
Our experts take the stress out of Christmas.
2 December 2021
Shutting down and leaving town: Call for stories about regional banking closures
CHOICE calls for public to share their stories about bank branches and ATMs shutting down in regional areas.
1 December 2021
CHOICE response to Right to Repair report
CHOICE comments on Productivity Commission report.
1 December 2021
Insurers stop renter robodebt and commit to minimum standards to protect tenants
Joint campaign from WEstjustice and CHOICE improves landlord insurance recoveries processes.
30 November 2021
Australians about to throw "thousands of dollars down the drain": CHOICE
Bupa, Medibank, NIB customers risk wasting health insurance extras.
23 November 2021
Clothes. cooking and TVs top Black Friday wishlists: CHOICE
Australians tell CHOICE what they're hunting for in the sales.
15 November 2021
Senate public hearings into the collapse of Sterling Group
CHOICE is calling for compensation for victims of the Sterling Group.
10 November 2021
CHOICE welcomes new rights for NSW travellers, calls on other governments to act
Quotes attributable to Alan Kirkland, CHOICE CEO.
4 November 2021
Humm: no interest in safe lending: CHOICE Shonkys
Financial counsellors slam Humm as "worst" for helping customers.
4 November 2021
The worst fan ever: CHOICE Shonkys
Generic knock-offs hiding in Australian stores.
4 November 2021
"Might as well put your complaint in a shredder": CHOICE Shonkys
Airline Customer Advocate awarded Shonky for failure to deal with travel complaints.
4 November 2021
Breville's $2000 compost bin: CHOICE Shonkys
Wasteful, expensive and complicated.
4 November 2021
Toddlers targeted with a shonky sugar bomb choice: CHOICE Shonkys
Kiddylicious sells "healthy" toddler treats with 68% sugar.
4 November 2021
Fans without puff, awful airline advocate and toddlers targeted: Shonkys 2021
Also: buy now, pay later "cowboys" and Breville's wasteful composter.
3 November 2021
CHOICE response to ASIC legal action against timeshare scheme Ultiqa
CHOICE response to ASIC suing timeshare company Ultiqa for poor financial advice outcomes.
26 October 2021
Reform urgently needed to give Australians clear and fair rights when travel has to be cancelled.
25 October 2021
"Students will get lessons in financial literacy instead of bank loyalty"
CHOICE welcomes end of Commonwealth Bank's Dollarmites program in schools.
22 October 2021
CHOICE's top tips for supermarket savings
Switching to "ugly" produce, avoiding pre-packaged fruit and veg and finding the cheapest supermarket.
21 October 2021
"Justice delayed is justice denied": CHOICE on overdue banking royal commission draft laws
CHOICE survey reveals widespread public support for passage of banking royal commission draft laws.
12 October 2021
CHOICE testing reveals best and worst dishwasher detergents
Aldi tablets score first place.
6 October 2021
15 consumer groups and professional associations call for stronger compensation scheme
Organisations unite to call for a broad financial compensation scheme, as legislation is expected to be introduced into Federal Parliament in the coming weeks.
5 October 2021
How to save more than $500 a year on your laundry costs: CHOICE
Tips and tricks to save on electricity, detergent, water and more.
1 October 2021
The best time to call your airline: CHOICE
CHOICE called Qantas and Virgin four times a day over nine days to find the best times to call.
30 September 2021
CHOICE reviews period underwear: The most extensive Australian trial yet
Modibodi Seamfree Full Brief (Moderate-Heavy) scores first place.
22 September 2021
CHOICE warns Velocity Global Wallet customers to check accounts
New high fees see customers lose money fast on Global Wallet cards.
21 September 2021
Fining businesses will stamp out unfair contract terms and protect Australians.
16 September 2021
22,000+ Australians demand safety for their pets: CHOICE
Open letter calls for Australians' pets to be protected from dodgy food.
14 September 2021
Investigation: Insurers target people who rent with robodebt-style tactics
Landlord insurance claims process from some insurers leaves people who rent defending unfair debts.
10 September 2021
A bad wrap: Cling wraps to avoid
CHOICE reveals which cling wraps score poorly for ease of use.
10 September 2021
"We are losing hope": WA victims on watered down compensation scheme
CHOICE has written to Western Australia politicians calling on them to protect forgotten victims of government's financial compensation. scheme.
9 September 2021
Insurance industry must stop targeting people who rent
ABC investigation further exposes harmful practices from insurers.
7 September 2021
Indoor plants and refund rights: CHOICE
CHOICE looks at what your rights are when refunding indoor plants and reveals how "you could be killing your plants with love".
27 August 2021
CHOICE reveals the best and worst laundry detergents
Coles takes out the best AND worst spots in lab test.
20 August 2021
Labels necessary to help Australians find products built to last: CHOICE
Consumer group calls for new laws to improve repair rights and consumer information.
17 August 2021
Government's compensation scheme will leave financial victims out in the cold
"Devastated" victims lose hope as government waters down royal commission commitments.
12 August 2021
CHOICE welcomes consultation to make funeral pricing clearer in Queensland
CHOICE response to the release of the Queensland government's Options Paper on Funeral Transparency.
10 August 2021
Sugar shonks targeting toddlers: CHOICE
Australia's five worst sugary toddler snacks.
6 August 2021
Insurers targeting people who rent with unjust bills over $300,000
CHOICE and WEstjustice call for urgent investigation of insurers.
3 August 2021
Vintage cheddar cheese: CHOICE testing reveals which brands are "grate"
King Island Dairy takes first place, Coles receives a notable mention.
27 July 2021
Samsung shocker: 214 litres for one wash
"Disgraceful" water waster shows hole in water labelling scheme that needs to be plugged.
16 July 2021
WARNING: "Mamakiddies Baby portable cot must be recalled"
CHOICE requests recall and warns parents of unsafe strollers and portable cots.
8 July 2021
7 ways to fix the travel "cancellation chaos": CHOICE
CHOICE survey finds 53% of cancelled travellers waited 3+ months for resolution.
1 July 2021
"Banking victims deserve compensation": Government needs to prioritise overdue royal commission laws
CHOICE calls on the federal government to pass laws to establish Compensation Scheme of Last Resort (CSLR) and Financial Accountability Regime (FAR).
29 June 2021
"Absolutely no excuse now": CHOICE to health insurers
CHOICE response to Medibank return of surplus.
25 June 2021
"Private health is a rip-off for most young Australians": CHOICE
Scare campaigns about Lifetime Health Cover loading debunked by data analysis of over 85 thousand scenarios.
24 June 2021
CHOICE can't recommend ANY electric heaters from latest review
Kmart and Bunnings leave Australians cold.
23 June 2021
Top 5 most popular EOFYS buys: CHOICE
What to look for in the most popular end of financial year sales categories from CHOICE.
17 June 2021
Parliament tears down new car repair monopoly: CHOICE
New laws mean manufacturers of new cars will have to share repair information with third-party repairers.
11 June 2021
Right to repair: CHOICE responds to productivity commission draft report
CHOICE welcomes recommendations to make consumer rights more useable.
10 June 2021
"Return what you didn't earn": CHOICE to health insurers
CHOICE response to HBF return of surplus.
10 June 2021
Home lending in SA at record levels: CHOICE
People need protection from unsafe lending, as Senate vote imminent.
8 June 2021
Sleep rip-offs to avoid this winter: CHOICE
$4000+ mattress beaten by $500 mattress in lab tests.
3 June 2021
One of the most illogical appliances CHOICE has tested
Breville FoodCycler makes composting more complex with energy costs, replacement parts and a high-pitched noise.
27 May 2021
CHOICE response to ACCC enforcement action on hand sanitiser
Quotes attributable to CHOICE senior campaigner Dean Price.
27 May 2021
The South Australian suburbs in mortgage stress
New data reveals the South Australian postcodes most struggling with mortgage stress, as support for the federal government's policy to axe safe lending laws weakens.
27 May 2021
The Queensland postcodes in mortgage crisis
New data reveals the Queensland postcodes struggling with mortgage stress as Parliament is expected to debate laws to remove consumer lending protections.
27 May 2021
Over half of Tasmanians with home loans are in mortgage crisis: CHOICE
55% of Tasmanian households with a mortgage are on the brink, as crossbench senators announce they won't support the federal government's policy to axe safe lending laws.
20 May 2021
Western Sydney and Western Melbourne hotspots for mortgage stress: CHOICE
Time for government to drop its plan to axe safe lending laws.
19 May 2021
Unfair but not illegal: When should the consumer law step in?
CHOICE launches survey asking for experiences of unfair business practices.
18 May 2021
CHOICE calls for ASIC to enforce the law to clean up the troubled timeshare industry.
10 May 2021
Local supermarkets win in supermarket satisfaction battle: CHOICE
Plus, who wins out of Coles and Woolworths when it comes to online shopping?
4 May 2021
Hidden dangers lurking in your kitchen: CHOICE
CHOICE warns Australians on kitchen recalls.
30 April 2021
Australians win fair fire definitions: CHOICE
Over 47,000 Australians have forced change from insurance giants.
29 April 2021
Which laundry detergent came out on top in CHOICE testing?
Omo and Aldi detergents score first place.
27 April 2021
CHOICE response to nib announcing increased profits from elective surgery shutdown
Quotes attributable to CHOICE senior campaigner Dean Price.
26 April 2021
"It's time to get Dollarmites out of all schools": CHOICE
Qld joins Victoria and ACT in banning predatory school bank marketing.
22 April 2021
Auto and General Insurance "shamefully lagging behind": on fair fire definitions: CHOICE
Over 47,000 Australians have forced change from insurance giants.
31 March 2021
Aldi and Morning Fresh take out top spots in dishwashing liquid test: CHOICE
Plus, the four dishwashing liquids that performed the same as water.
25 March 2021
5 of 8 bassinets fail safety testing: CHOICE
Plus, the results of our high chair testing.
22 March 2021
CHOICE response to ACCC 'unconscionable conduct' case
Quotes attributable to CHOICE policy advisor Amy Pereira.
22 March 2021
How to prepare for flood insurance claims: CHOICE
Steps Australians can take to prepare for an insurance claim.
17 March 2021
CHOICE response to ACCC action on misleading funeral advertising
"Funeral companies are on notice".
16 March 2021
Queenslanders lodge over 5,900 credit complaints since Royal Commission: CHOICE
Which Queensland postcodes have been most hurt by the banks?
16 March 2021
Employment, housing, debt "disaster" for South Australia without safe lending: CHOICE
Which South Australian postcodes have been most hurt by the banks?
16 March 2021
31,000 credit complaints since Banking Royal Commission: CHOICE
Data reveals postcodes flooded with complaints about loans as government plans to remove lending protections.
15 March 2021
CHOICE's top five consumer rights tips
Everything you need to know to exercise your rights under the Australian Consumer Law.
12 March 2021
"Recipe for economic disaster": Consumer groups slam senate report on lending laws
Consumer groups condemn Senate Inquiry Report, as vote looms on government's disastrous proposal to axe safe lending laws.
12 March 2021
Repeal of safe lending protections to be debated Monday
CHOICE CEO Alan Kirkland is available for comment.
4 March 2021
CHOICE testing reveals which hot cross buns are best
Coles hot cross buns receive top scores.
3 March 2021
CHOICE response to HBF returning COVID profits to members
Quotes attributable to CHOICE health insurance campaigner Dean Price.
3 March 2021
New CHOICE tests reveal safest trampoline: Springfree R79 scores 90%
Plus, our top trampoline safety tips.
26 February 2021
CHOICE welcomes passage of financial advice reforms
Consumer advocates welcome the federal government legislating four banking royal commission recommendations.
19 February 2021
Over 590, 000 Australians have relied on safe lending laws for justice
Consumer groups in Canberra to fight for safe lending laws.
15 February 2021
The worst fridge CHOICE has ever tested
Smeg fridge receives dismal score of 22%.
11 February 2021
CHOICE welcomes ACT's vote to ban bank marketing in schools
CHOICE calls on other states and territories to follow the ACT and Victoria's lead and stop banks from marketing to kids in schools.
4 February 2021
"The job is not yet done": Banking Royal Commission implementation
Consumer groups respond to the two-year anniversary of the Hayne banking royal commission final report's public release.
19 January 2021
Officeworks wins back-to-school battle: CHOICE
School basics on a budget.
18 January 2021
6 new playpens fail safety tests: CHOICE
Products sold by Kogan, Amazon, eBay pose safety risk to children.
Stock images: Getty, unless otherwise stated.